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Cancellations and late arrivals

All appointments require a minimum of 24 hours’ notice for cancellation. Appointments canceled with less than 24 hours notice will be charged at the full rate. Please try to give as much notice as possible should you need to cancel your appointment, so that another client on the waiting list can be accommodated.

Please be on time for your appointment. Should you arrive late, you will be given the remaining appointment time and will be charged at the full rate. If you are running late, please provide notice. If you have not arrived 15 minutes past your scheduled time and have not given notice of your late arrival, it will be presumed that you are not attending, and you will be charged the cancellation fee.

Please do not arrive more than 15 minutes early for your appointment.

If Rachel has to cancel your appointment (for example, due to illness, emergency, or other unforeseen event), then every effort will be made to reschedule your appointment wherever possible.

Red Clover Community Wellness

Rachel Krauss is part of the Red Clover Community Wellness collective in Manchester Center, Vermont. To discover more about other therapies and practitioners in the collective, please click here.